Privacy Policy

PRIVACY POLICY – SEND A LEAD

Effective Date: 04-03-2025

SEND A LEAD (“we,” “our,” or “us”) respects your privacy and is committed to protecting personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use our Services.

1. Information We Collect

1.1 Personal Information

We may collect:

  • Name

  • Email address

  • Phone number

  • Business details

  • Billing information (processed via third-party providers)

1.2 Customer Data

Users may upload or process contact data (e.g., names, phone numbers, emails, message content). You are responsible for having proper consent to provide this data.

1.3 Usage & Technical Data

We collect:

  • IP address

  • Browser and device information

  • Log files and timestamps

  • Interaction and usage data

2. How We Use Information

We use data to:

  • Provide and operate the Services

  • Enable communications and AI workflows

  • Process payments

  • Improve performance and security

  • Prevent fraud and abuse

  • Comply with legal obligations

3. SMS Communications & Consent

By providing a mobile number and opting in, users consent to receive SMS messages from Send A Lead or Customers using the platform.

Message frequency varies. Message and data rates may apply.

Users may opt out at any time by replying STOP. For help, reply HELP or contact [email protected]

Consent to receive SMS messages is not a condition of purchase.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to operate the Services, analyze usage, improve functionality, and enhance security.

You may disable cookies via browser settings, though some features may not function properly.

5. Mobile Information Sharing (CARRIER REQUIRED)

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Information may be shared only with service providers (such as messaging carriers and infrastructure providers) solely for service delivery and compliance purposes.

6. Data Sharing

We do not sell personal information. We may share data with:

  • Payment processors

  • Hosting and infrastructure providers

  • Messaging carriers

  • Legal authorities when required by law

All sharing is limited to necessary operational purposes.

7. Data Security

We implement reasonable technical and organizational safeguards to protect data. However, no system is 100% secure.

8. Data Retention

Data is retained only as long as necessary to provide Services, meet legal obligations, or resolve disputes.

9. User Rights

Depending on jurisdiction, you may request to:

  • Access your data

  • Correct inaccuracies

  • Request deletion

  • Withdraw consent

Requests may be sent to [email protected].

10. Children’s Privacy

The Services are not intended for individuals under 18. We do not knowingly collect data from minors.

11. Policy Updates

We may update this policy periodically. Continued use constitutes acceptance of changes.

12. Contact

 

Email: [email protected]